Communication in Virtual Teams: The Role of Emotional Intelligence
نویسندگان
چکیده
Emotional intelligence (EI) has received increasing attention in recent years as a driver of team effectiveness. However, research has yet to address EI in virtual teams (VT). The purpose of our study was to examine EI as a predictor of VT effectiveness. Further, we investigated quality of communication as a mediator of the EI-team viability relationship. We employed a work simulation using 228 undergraduate students (57 teams). Multilevel modeling was used to test our hypotheses. Our results support that EI is a driver of team viability, and that quality of communication serves as one mechanism through which this influence exists.
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تاریخ انتشار 2013